Privacy Policy

This privacy policy (“Privacy Policy”) in this context governs the access and usage of the platform and mobile App. (referred to as We/Us or Our). This policy is to inform visitors regarding our policies with the collection, use, and disclosure of personal, usage and location information in accordance with the applicable laws of India (hereinafter collectively referred to as “Personal Information”) if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to location, contact number, user's profile photo and images. We may also collect other information like contact list necessary for the functioning of certain features i.e: syncing contacts to the server so that user can view friends that are already on POLO. We also collect information about the other apps installed on your device and their usage. This information is used to provide a feature to credit POLO points calculated based on the phone usage behavior. By using this app, you consent to the collection and use of this information in accordance with our privacy policy.

We collect and use users' image information for the purpose of providing our app's features and services. This includes using user images for profile pictures, as well as for any features or services within the app that may require the use of images. We will not share or sell this image information with any third parties without the explicit consent of the user. Users have the right to access and update their personal image information at any time within the app settings.

The information that we request will be retained by us and used as described in this privacy policy. The information collected by us shall depend on the services made available on the application and may vary from time to time, which will be informed through changes in this policy.

Your usage details may be used for the necessary analytics purpose in order to enhance your experience.

Usage Data on Android

When you access the service through android device, we may collect usage data required to provide you certain features.

Location Access on iOS

When you access the service through iOS device, we may require location permission to provide you certain features such as Screen Time and Unlock count. We do not collect and store your location data in order to provide you screen time service. You can enable or disable location services anytime when you use our service via settings app.

How do we use Your Personal Information and/or collected usage data/statistics?

Your Personal Information shall help us customize the service(s) offering and enhance your experience in future. Device information shall help us in better analyzing the data, adapting the content/display as per your device, make better statistics, and/or recommending you the services according to your location, usage etc.

How do we handle/manage your Personal Information?

All your personal information shall be stored in a secured environment and shall only be shared with our registered Service Providers on the need basis to deliver the requested services. None of your Personal Information shall be shared with any other individual and/or any other party without your express consent except that required by or under applicable laws. Except for the purposes mentioned above, most of the collected Personal Information shall only be used for user categorization/classifications for the purpose of analytics.

We collect, receive, possess, or store the Personal Information to enable us to serve you effectively and to enable us to provide a more personalized and enhanced experience to you. If the terms of this Privacy Policy are not acceptable to you, kindly refrain from using our Platform and App.

The app does use third-party services that may collect information used to identify you. We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. Personal information as submitted and/or captured may be shared with law enforcement agencies and other Government departments if we have a good faith/belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

1. Meet any applicable law, regulation, legal process, or enforceable governmental request.
2. Enforce applicable Terms of Service, including investigation of potential violations.
3. Detect, prevent, or otherwise address fraud, security, or technical issues.
4. Protect against harm to the rights, property, or safety of System, other users, or the public as required or permitted by law.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. All the information will be held in encrypted form and the communication channels for accessing the portal and transfer of data are encrypted using SSL as permissible under the law.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].

Last Updated on 02-01-2022